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SMS Terms & Conditions

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1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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2. Types of SMS Communications:

If you have consented to receive text messages from Advanced Wound Care, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

Example:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Advanced Wound Care at any time."

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3. Message Frequency:

Message frequency may vary depending on the type of communication.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

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4. Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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5. Opt-In Method:

You may opt-in to receive SMS messages from Advanced Wound Care in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

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6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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7. Help:

If you are experiencing any issues, you can reply with the keyword "HELP" or contact us directly at privacy@awcwoundcare.com

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8. Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary.

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Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

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Collecting and Using Your Personal Data

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Definitions:

  • Account: A unique account created for you to access our service.

  • Affiliate: An entity that controls, is controlled by, or is under common control with a party.

  • Application: Refers to Ring Central, the software program provided by the Company.

  • Company: Refers to Advanced Wound Care, 2203 N. Lois Ave. Suite #814 Tampa, FL 33607.

  • Cookies: Small files placed on your device containing details of your browsing history.

  • Country: Florida, United States.

  • Device: Any device that can access the service, such as a computer, cellphone, or tablet.

  • Personal Data: Any information that relates to an identified or identifiable individual.

  • Service: Refers to the Application or the Website or both.

  • Service Provider: A third party processing data on behalf of the Company.

  • Usage Data: Data collected automatically, such as page visit duration.

  • Website: Refers to AWC Advanced Wound Care, accessible from http://awcwoundcare.com.

  • You: The individual using the service or the company/legal entity on whose behalf the service is used.

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Types of Data Collected

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Personal Data:

While using our service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address

  • First name and last name

  • Phone number

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Use of Your Personal Data

The Company may use personal data for the following purposes:

  • To provide and maintain our service, including monitoring usage.

  • To manage your account, granting access to different functionalities.

  • For contract performance, including product and service purchases.

  • To contact you, including SMS, phone calls, and email updates.

  • To manage your requests, ensuring a smooth service experience.

Note: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

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Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Privacy Policy
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